Course Aims

To provide those employed in the role of Community Warden with a National Vocational Qualification. The Qualification we offer is the new version 1978-01 which became available from City & Guilds in December 2008.

Who should attend

Those who are engaged in the role of Community Warden.

Course Content

• To complete 8 units (6 mandatory and 2 optional units)
• THE MANDATORY UNITS INCLUDE:
• 001 Ensure your own actions reduce the risk to health and safety
• 002 Plan, organise and improve your work.
• 003 Contribute to maintaining safe and secure community environments.
• 004 Develop Customer Relations.
• 005 Receive and provide information within the community
• 006 Support community needs
• OPTIONAL UNITS:
• 007 Maintain the physicals environment of estates
• 008 Maintain observation of parking areas
• 009 Identify and respond to breaches in parking regulations
• 010 Produce documents
• 011 Minimise and deal with aggressive and abusive behaviour
• 012 Provide witness statements of breaches of law and regulations
• 013 Communicate information using mobile voice communication equipment
• 014 Promote equality and value diversity
• 015 Make sure your actions aim to protect the environment.
• 016 Record information relevant to your role.
• 017 Contribute to resolving community issues.
• 018 Contribute to providing an initial response to incidents.
• 019 Present information to courts or other hearings.

Qualification

City & Guilds NVQ level 2 Community Wardens 1978-01

Assessment

By an agreed assessment plan, Internally verified and External verified by C&G

Course Diary

No scheduled dates for this course

Please contact us for further details